Ajai Shankar, being a key contributor to the field of Healthcare facility operations for more than two decades and having served as the COO at various prominent hospitals, established his plethora of authoritative knowledge in Profit and Loss (P&L) management, Strategic Planning, Lean Management, Total Quality Improvement (TQI), Information Technology and Service Excellence within the gamut of Hospital Operations. He has gained expertise through education, training and through years of experience in successfully developing business management systems, implementation of protocols (SOP) and commissioning of multispecialty hospitals.
He is the recipient of the National Energy conservation Award from Govt of India.
Manipal Hospitals, Bangalore, Karnataka (Operational Management as Sr Manager: 2001 – 2003. Managed the complete financial turnaround of Manipal Heart Foundation and build a topline of 100 Cr per Annum from just 22 Cr in 1 year)
Biochemie Hospital systems, Bangalore, Karnataka (Head – Operations. Managed the strategization for financial turnaround, cost optimization, Operational efficiency, SOP creation and accreditation for some of the major hospitals across Middle East: 2003 – 06)
Kovai Medical Center, Coimbatore, Tamil Nadu (VP Operations. Achieved 25% topline growth YOY and increased EBITDA from 17% to 24%. Set up the KMCH Specialty Hospital in Erode: 2006 – 08)
Global Hospitals, Chennai, Tamil Nadu (VP – Operations - Set up two 50 bed sister Hospitals in Vijayanagar and Ramnagara: 2008 – 2009)
Fortis Hospitals, Bangalore, Karnataka (Facility Director - Instrumental in increasing the EBITDA to 32%, an industry record. Achieved accreditation for 3 cycles of JCI, NABH and NABL: 2009 – 2016)
Apollo Hospitals, Bangalore, Karnataka (COO - Achieved reaccreditation from JCI and became the 1st Hospital outside USA to get it with the 5th edition of standards. War-On-Waste (WOW) initiative won the Chairman's Award: 2016 – 2017)
Kauvery Hospitals, Chennai, Tamil Nadu (Group Vice President - Achieved NABH accreditation for 3 Hospitals. Created standardized operational processes across 10 Hospitals in the group: 2017 – 2018)
Avitis Institute of Medical Sciences, Nenmara, Palakkad, Kerala (COO - Set up the billing systems, Operational systems, Supply chain systems and purchase processes for the new 200 bed hospital. Set up 2 clinics and 2 sister Hospitals: 2018 – 2019)
HCG Hospitals, Bangalore, Karnataka (COO - Karnataka cluster - Managed the P&L for 5 Hospitals of the group: 2019 – 2020)
Stepmed Consultancy Services, Bangalore, Karnataka (Managing Director - Manage the financial turnaround, cost optimization & IT infrastructure, for various tertiary and secondary care Hospitals in South India: 2020
Capgemini, Bangalore, Karnataka (Subject Matter Expert and Consultant for Cloud healthcare division: 2020 – 21)